15.3.5 Safe to install
Streamline Your Mobile Tech Operations with ESC Mobile Tech
ESC Mobile Tech by dESCO, LLC is a powerful mobile app designed to enhance field service management, offering features that simplify work order management, billing, and customer communication on-the-go.
ESC Mobile Tech complements your ESC software, allowing field service technicians to access essential work order information and customer data from their tablets or smartphones.
Work Order Features:
- Receive scheduling notifications for new dispatches.
- View service dispatches and work order information.
- Access and modify customer contact details.
- Provide real-time status updates to the office through time tracking.
- Utilize GPS tracking, mapping, routing, and turn-by-turn driving directions.
- Access customer account details, service history, equipment information, saved documents, and service maintenance agreements.
- Review the last 10 pending quotes for a customer with the option to view details for acceptance or prepayment.
- Add and edit customer equipment in the account record or dispatch.
- Review the last 10 dispatches assigned to a specific device with dispatch information and mobile invoice details.
Quote and Invoicing Features:
- Present a detailed quote to customers, allowing them to accept or reject items with corresponding price adjustments. Rejected items are saved for future reference.
- Scan QR codes or barcodes to quickly add items to quotes and invoices.
- Create, view, email, and print service quotes and invoices.
- Process payments and prepayments with PCI compliant credit card processing.
- Capture customer authorization and acceptance signatures.
Customer Account Management Features:
- Add new customers.
- Access historical customer invoices, quotes, and dispatch history.
- Add pictures from the device camera or gallery to customer records.
Other Features:
- Utilize a simplified interface for ease of use.
- Store more data on the mobile device to reduce communication wait times and lessen dependency on internet connectivity.
ESC Mobile by dESCO provides a cost-effective solution for enhancing connectivity among field service personnel across various devices and locations. It is a leading field service management software designed for small to medium-sized businesses in industries such as HVAC, Plumbing, Electricity, Equipment Maintenance, Generator & Pump Maintenance, Garage & Overhead Door services, Appliance Repair, Pest Control, Construction, Locksmithing, Security services, and Mechanical contracting. Discover an improved approach to field service management with ESC Mobile!
Overview
ESC Mobile Tech is a Freeware software in the category Business developed by dESCO, LLC.
The latest version of ESC Mobile Tech is 15.3.5, released on 03/11/2024. It was initially added to our database on 03/11/2024.
ESC Mobile Tech runs on the following operating systems: iOS.
Users of ESC Mobile Tech gave it a rating of 2 out of 5 stars.
Minh Ong
I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.
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